![]() The Diagnostics tool allows you to run various types of tests on your SSD in order to prevent potential issues. The System Info section lets you access details regarding your operating system, BIOS, CPU, as well as baseboard number and vendor. ![]() The functional interface provides the main menus, titled Drive Info, Diagnostics, Utilities, System Optimization, and System Info on the right. ![]() Therefore, if you have an ADATA SSD and you have updated its firmware and, by doing so, the BIOS has stopped recognizing the SSD, what we recommend you do is immediately open a support ticket with the company to initiate an RMA, even if the SSD is no longer within the warranty period since in this case the problem is the fault of a manufacturer error.ADATA SSD ToolBox: Grab disk information, update the firmware, securely erase and monitor the overall health of your SSDĪDATA SSD ToolBox is a small software tool that lets you monitor the health and space of your Solid State Drive to ensure it functions properly and as a result prevent losing valuable data due to malfunction. We have consulted the ADATA warranty policy and they do not specify nor is there any mention of firmware updates, so we must understand that, in this case, a failure in the firmware update should be covered by the guarantee in the case that the unit is unusable as in this case (what they do specify is that they are not responsible for the data that the device contains). What should you do if your SSD crashes while updating the firmware?Īs a general rule, and although the manufacturer usually releases firmware updates with some frequency, if the SSD breaks down during this process it is not usually covered by the warranty. ![]() However, and as we have already mentioned, it is advisable not to update the firmware of the ADATA SSDs for now, and not only of the Gammix S70 and S70 Blade models but of any of the brand … better safe than sorry. Luckily, updating the firmware of the SSD is not something that users do very frequently (at least not as much as the graphics drivers, for example), so it seems that there are not many users affected. Obviously, explanations have been requested from the manufacturer, but they have not yet made any official communication. For this reason, if you have an ADATA SSD (whether or not it is the affected model) we recommend you not to update your firmware until the maker of explanations. However, a short time later, several users have reported that both with Gammix S70 models and with its sister model, the S70 Blade, after updating to this version of the firmware the equipment stopped recognizing the unit.Īfter contacting the manufacturer’s support, the latter advised another user not to update their SSD firmware until the problem was resolved, and ADATA automatically removed the update from their website (and is still available through from SSD ToolBox). Firmware that renders ADATA SSDs unusableĪt the end of July, ADATA launched the firmware 3.2.9.1 for your Gammix S70 SSDs, aiming to significantly improve drive performance when the SSD is more than 50% full. The problem is that after installing this update and restarting the system, the PC BIOS stops recognizing the solid state device, literally rendering it unusable. The firmware version mentioned is 3.2.9.1, and it could be accessed both from the manufacturer’s website and directly from their management software, SSD ToolBox.
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